What we hear from new clients
They have hit a ceiling they cannot name. Meetings feel circular. Feedback from the board is vague but unsettling. They are promoted for technical skill, then left to figure out people and politics on their own. Some have tried a weekend course or an online module. It did not stick.
One managing director told us she spent three years "performing confidence" before admitting she had no idea how to handle a toxic direct report. That honesty was the starting point of real change.